Centre Services
QueensmereObservatory’s Retailer Promise has been created to ensure that all visitors receive a high level of service from participating retailers.
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offer a warm and friendly welcome to all customers
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make every effort to minimise queuing at busy times
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ensure that all staff are trained regularly in customer service and product knowledge
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deal with any complaints in a professional and efficient manner
'No Smoking' Policy
For your safety and comfort QO is a 'No Smoking' Centre.
Car Parking Charges
|
0-1 HRS |
£1 |
|
1-2 HRS |
£2 |
|
2-3 HRS |
£3 |
|
3-4 HRS |
£4 |
|
4-5 HRS |
£5 |
|
Over 5 |
£8 |
|
Overnight |
£2 |
|
Sunday |
Normal rates |
|
Lost ticket |
£10 |
Click & Collect
Did you know that some of the stores at the Centre off a Click and Collect Service? Click here to see which stores are helping to make your life that little bit easer.
Cash Point locations
There are various cash machines throughout the Centre, allowing you to withdraw from most major banks and building societies.
Post boxes
For your convenience, there are post boxes located adjacent to the centres high street entrances.
Shoes reheeled, key cutting services and engraving
Timpson Shoe Repair offer shoe reheeling services, key cutting and engraving.
Photocopying & Faxing Services
If you need to do some photocopying or faxing, head for Ryman.
Lifts and Escalators
With six lifts located throughout the Centre you'll find it easy to move around if you need pushchair or wheelchair access.
Payphones
We've located pay phones at almost every main entrance to the Centre.
Taxis
There is a handy taxi rank from both Queensmere and Observatory.
Customer Services
If you need any help, you'll find our friendly staff and security on hand on the malls or contact Centre Managment. Shopmobility equipment and children's pushchairs can be hired from the Shopmobility behind the high street.
Click here to visit the Slough ShopMobility website for more information. Telephone: 01753 691133
Gift Wrapping
Gift's, Gift's and More Gift's, located in The Queensmere opposite NEXT offer a bespoke gift wrapping service all year round offering luxury paper, ribbons and tags that make gifts for every occasion almost too good to unwrap!
Events
There are regular events in both The Queensmere and The Observatory please click here to be directed to our events page for the calendar of events.